Follow these steps to reverse MTN mobile money transfer in Ghana 2025

MTN Ghana is one of the richest companies in the country. The company offers services to meet the convenience of their customers. These include mobile money reversals. MTN mobile money is an electronic mobile service used for cash transactions. This service is usually provided by telecommunications companies through partnerships with various banks.
After noticing that you sent cash to the wrong number, you can make a call to the MTN customer care service requesting your cash back. Follow the steps below to do this.
Call 100 within the first 15 days from the day you made the wrong transaction.
- Select your preferred language.
- Select Mobile Money.
- Select Wrongful Mobile Cash Transactions.
- Select Speak to an Agent.
- Explain your situation to the agent who picks up your call and mention the correct account to which you intended to send cash.
- Mention the account you mistakenly sent the money to.
- State the exact amount of money involved.
Once you complete your request, MTN will start an investigation and send a message to the person within 15 days. If the person who received your money wrongfully accepts, the amount is credited to your account.
Here are the official social media platforms for MTN:
Facebook: @MTNGhana
Twitter: @MTNGhana
Instagram: @mtnghana
WhatsApp: 0554300000/ 0555300000
source: yennwews